Avoiding the Pitfalls: What to Look Out for When Implementing VoIP

Based on the feedback of managers looking back on their VoIP buying decisions, there are a number of issues that are not brought up in the sales presentations and which are likely to become real problems only after you have signed a contract. There are a few areas you might want to resolve and possibly budget for before you sign on the dotted line.

Issues covered include:

• Basic feature coverage
• Quality of service
• Hidden costs


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